Important information when you are moving to Dubai

In the UAE only Friday is considered as designated Holiday. But for most public and private sectors Friday and Saturday are designated as weekend. (Friday and Saturday no collections/deliveries)

Key Takeaways

It is preferred for you to be in the UAE before your shipment arrives as you may be required to produce a copy of the entry stamp in your passport as part of the clearance process.

You must provide the passport details of the person receiving the freight, whether that is you or a third party. This is essential for customs clearance, hence a photo/scan of the passport details page must be uploaded to your customer portal.

If the passport provided is not a UAE passport, then you ought to upload a copy of a UAE Residence Permit or Employment Visa, (an employment letter is also acceptable, but a Residence Permit is preferred). Your freight should ideally arrive in the UAE within one month of your arrival.

Custom Charges

For most of the goods you must pay customs duties of 5% of the shipment cost (cost, insurance and freight).

Taxes and duties are charged according to the UAE customs. For non-residents, shipments of personal effects value more than 1000AED ($250 USD) are most likely to incur charges on arriving. If any shipment is valued over AED1000, a copy of the receiver’s Residence/Employment Visa to gain any relief from duty and taxes.

The UAE charges VAT, and shipments of personal effects may also incur a clearance fee of 70-100 AED, both payable on delivery. Approx. 5% custom is charged on value of the newly purchased item(s).

Import Documents for UAE

While the shipments into the UAE are attended, the following documents needs to be prepared by your freight forwarding service partner and your carrier:

  • Order delivery for both sea and air transportation
  • Copies of bill of lading
  • Copies of the original commercial invoice from the exporter to the importer
  • Copies of the buyer’s and seller’s trade licenses
  • Certificate of Origin for each product in the shipment
  • A packing list
  • The import customs declaration

Please note you may need to supply other documents, depending on the goods you’re importing.

UAE Restricted and Prohibited Items

  • As in many countries, the UAE government, there is a general list of Prohibited and Restricted items as standard, on the importation of specific goods categories. There are specific rules and restrictions when sending items to the UAE, which is important to be aware of.
  • The UAE is a mannered country with strict laws and codes of conduct. Here are some of the products that are restricted and are supervised on arrival:
  • Alcoholic beverages
  • New tires
  • Radio equipment
  • Printed materials
  • Pharmaceutical products
  • Fireworks, arms, explosives, and ammunition

Specific Materials and products prohibited into the UAE include:

  • Goods of Israeli origin
  • E-cigarettes and electronic hookah pipes
  • Used tires
  • Gambling devices and tools
  • Nylon fishing nets
  • Narcotics
  • Items contradictory to Islamic principles

Please make sure you are thorough about the restricted items list. While all the above prohibitions are implemented by the UAE government, you should also check that your list of imports are permitted under the GCC Common Customs Law.

Important information when you are moving to Dubai

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